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Aaptiv Privacy Policy

Last Updated: April 1, 2026

By accessing or using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree, please do not use the Services.

Introduction

This Privacy Policy describes how Pear Health Labs Inc. dba Aaptiv (“Aaptiv,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information and other information in connection with our websites, mobile application(s), and related services (collectively, the “Services”). Aaptiv’s Services support users in tracking, analyzing, and managing health, fitness, and wellness information, including through integrations with third-party device health applications (for example, Apple HealthKit and similar platforms) where you choose to connect them. 

This Privacy Policy applies to information we collect:

  • through our Services and interactions with you (such as when you create an account, use the app, or contact us);
  • through automated technologies on our websites and within our app (such as cookies, SDKs, pixels, and similar tools); and
  • from third-party integrations you enable, including when you grant permissions through your mobile device’s built-in permission controls to allow the Services to access and import data from your device health applications.

This Privacy Policy is intended to satisfy disclosure obligations under applicable U.S. privacy laws. Certain U.S. state laws provide residents with specific rights and require additional disclosures. Where required, those disclosures and rights are provided in this Privacy Policy and/or in any state-specific addenda or notices we make available.

If you have questions about this Privacy Policy or our privacy practices, please contact by mail at Pear Health Labs, Inc., 5421 Avenida Encinas, Suite A, Carlsbad, CA 92008, or by email at support@aaptiv.com. 

Important note about Consumer Health Data. Some U.S. state laws regulate “consumer health data” and impose additional notice and consent requirements. Aaptiv provides a separate Consumer Health Privacy Notice that addresses those requirements, including for Washington’s My Health My Data Act, where applicable. If there is any conflict between this Privacy Policy and the Consumer Health Privacy Notice with respect to consumer health data covered by that notice, the Consumer Health Privacy Notice will control for such data.

Aaptiv’s Operations

Aaptiv is based in the United States. If you access the Services from outside the United States, please be aware that information you provide or that we collect may be transferred to, processed, and stored in the United States and other jurisdictions that may not provide the same level of data protection as your home jurisdiction.

Information We Collect Through the Services

We collect information in three primary ways: (1) information you provide to us directly; (2) information we collect automatically when you use the Services; and (3) information we receive from third parties and integrations you choose to connect. The categories of information we collect depend on how you use the Services, the features you enable, and the permissions you grant. You may choose not to provide certain information, or to limit or revoke permissions (including permissions to access device health data). However, doing so may limit your ability to use certain features of the Services.

Information You Provide Directly

When you use the Services, you may provide us with the following types of information:

  • Account and Profile Information. Such as your name, username, email address, password, date of birth or age range, gender, profile photo, and other profile details you choose to provide.
  • Health, Fitness, and Wellness Information You Enter. Such as goals, activity details, nutrition information, wellness metrics, symptoms or notes, routines, training plans, and other information you choose to input into the Services.
  • Communications. Such as information you provide when you contact us (including through customer support), respond to surveys, submit feedback, participate in promotions, or otherwise communicate with us. This may include the content of messages and any attachments you send.
  • Payment and Transaction Information. If you purchase a subscription or otherwise transact with us, we collect information associated with the purchase (such as subscription tier, purchase history, billing ZIP/postal code, and transaction identifiers). Payment card information is typically collected and processed by our payment processor(s), and we receive limited details about the payment (such as a tokenized payment identifier and confirmation of payment).
  • User-Generated Content. If the Services allow you to post, upload, or share content, we collect the content and associated metadata (such as time and date of posting).

Information We Collect Automatically When You Use the Services

When you access or use the Services, we and our service providers or partners automatically collect certain information, which may include:

  • Device and Technical Information. Such as device type, operating system, device identifiers (e.g., advertising ID), app version, browser type, language settings, time zone, and network information.
  • Usage and Activity Information. Such as the pages, screens, and features you use; the time and duration of your sessions; interaction data (taps, clicks, scrolling); referral URLs; and performance and diagnostic information.
  • Approximate Location Information. Such as general location derived from IP address. (We do not collect precise geolocation unless we specifically request it and you provide permission, where applicable.)
  • Cookies and Similar Technologies. Our websites and app may use cookies, pixels, SDKs, and similar technologies to operate the Services, remember preferences, enhance functionality, understand usage, and support analytics and advertising (where applicable). Additional details are provided in the Cookies/Tracking Technologies section of this Privacy Policy.

Health Data Collected Through Device Permissions and Integrations

The Services may allow you to connect third-party integrations (such as Apple HealthKit or other device health applications) and import information from those sources. We access and collect this information only if you choose to enable the integration and grant permission through your device’s built-in permission controls, and you may change or revoke those permissions at any time in your device settings. Depending on the integration(s) you enable and your device settings, we may collect and process categories of health, fitness, and wellness data such as:

  • Activity and Fitness Metrics. Such as steps, distance, workouts, exercise minutes, active/resting energy, activity type, and movement data.
  • Body Measurements and Physical Characteristics. Such as height, weight, BMI, and body composition metrics (if available through the integration).
  • Vital Signs and Similar Metrics. Such as heart rate, heart rate variability, respiratory rate, blood glucose levels, and similar measurements (if available through the integration).
  • Sleep Information. Such as sleep duration, stages, and sleep schedule (if available through the integration).
  • Nutrition and Hydration Information. Such as caloric intake and related nutrition logs (if available through the integration).
  • Other Health or Wellness Data. Such as mindfulness minutes, reproductive health-related tracking, or other data categories made available by an integration and authorized by you (if applicable).

We may also generate or infer information from the data you provide or we collect through integrations—for example, trends, insights, recommendations, summaries, progress metrics, and similar outputs to support the functionality of the Services.

Information We Receive From Third Parties

We may receive information from third parties in connection with the Services, including:

  • Integration Providers and Platforms. If you connect an integration, we may receive information from that provider consistent with the permissions you grant.
  • Service Providers. Such as analytics providers, security and fraud prevention providers, customer support tools, and payment processors (which may provide transaction confirmations and related details).
  • Marketing and Advertising Partners. Where permitted by law and depending on your settings, we may receive information about your interactions with our ads, attribution data, and campaign performance information.
  • Business and Legal Sources. Such as information from third parties to help us protect the Services, detect fraud, comply with law, or in connection with corporate transactions.

De-Identified, Aggregated, and Derived Data

We may create de-identified or aggregated data from personal information and other data we collect. We maintain and use de-identified data in de-identified form and do not attempt to re-identify it except as permitted by applicable law. We may also generate derived data (such as insights, scores, trends, or recommendations) based on the information collected through the Services. We may disclose de-identified and/or aggregated information that does not reasonably identify you. We maintain such information in de-identified form and do not attempt to re-identify it except as permitted by law.

How We Use Information We Collect

We use the information we collect through the Services for the purposes described below. The specific purposes for which we use information depend on how you use the Services, the features you enable, and the permissions you grant (including permissions for device health integrations). Where required by applicable law, we will obtain your consent before processing certain categories of information (including certain health-related information) or for certain processing activities.

Provide, Operate, and Maintain the Services

We use your personal information to provide the Services to you, including to create and administer accounts, profiles, and subscriptions; provide core functionality, including tracking, analysis, insights, summaries, and other outputs based on the information you provide and the integrations you enable; connect and maintain integrations you choose to use (for example, syncing authorized data from a device health application); process transactions and manage billing and subscriptions; provide customer support and respond to requests, questions, and complaints; and send service-related communications (such as confirmations, updates, security alerts, and administrative messages).

Personalize and Improve User Experience

We use personal information to personalize content and features, such as dashboards, recommendations, goals, and settings; remember preferences and settings across sessions and devices; and tailor the Services to your interests and needs, including by using analytics to understand feature usage and improve the user experience.

Develop, Enhance, and Debug the Services

We use information to maintain, troubleshoot, and debug the Services; monitor performance, conduct quality assurance, and improve reliability and functionality; train large language models; conduct research and development, including improving existing features and developing new products, services, and capabilities; and create de-identified and/or aggregated data for analytics, product improvement, and other lawful purposes (as described in this Privacy Policy).

Analytics and Measurement

We use information to understand how users interact with the Services, including which features are used and how often; measure and improve the effectiveness of our communications, user experience, and product performance; and generate reports and insights about usage patterns and trends.

Communicate With You

We use information to respond to your inquiries and provide support; send notices about your account and the Services (including policy changes); send surveys and request feedback; and where permitted by law and subject to your choices, send marketing communications (and allow you to opt out as described in this Privacy Policy).

Marketing, Advertising, and Promotional Activities

We may use information to market or promote the Services (for example, by sending newsletters or promotions, where permitted); administer promotions, sweepstakes, or contests (if offered); and support advertising and marketing measurement (for example, attribution and campaign analytics), which may include the use of cookies, pixels, SDKs, and similar technologies on our websites and within our app, subject to your choices and applicable law. 

Security, Fraud Prevention, and Protection of Rights

We use information to secure and protect the Services and our systems; detect, prevent, investigate, and respond to fraud, abuse, security incidents, and other harmful activity; enforce our terms and policies; and protect the rights, safety, and property of Aaptiv, our users, and others.

Legal, Regulatory, and Compliance Purposes

We use information to comply with applicable laws and regulations; respond to lawful requests and legal process; maintain appropriate records for legal, compliance, and audit purposes; and establish, exercise, or defend legal claims.

Corporate Transactions

We may use information in connection with evaluating or completing a business transaction such as a merger, acquisition, reorganization, financing, or sale of assets, including sharing information with advisors and counterparties subject to appropriate safeguards and as permitted by law.

Consent-Based Processing and Your Choices

In some cases, we process information based on your consent or choices, for example, when you enable an integration and authorize access to data through your device’s permission controls or opt-in to certain features or communications. You can withdraw consent or change permissions at any time through your device settings, within the Services (if available), or through other mechanisms we provide. Withdrawal of consent does not affect the lawfulness of processing before the withdrawal.

How We Disclose Information

We may disclose the information we collect for the purposes described in this Privacy Policy and as permitted by applicable law. The categories of recipients to whom we may disclose information are described below. We do not disclose information to third parties except as described in this section and in any notices we provide at the time of collection.

Disclosures to Service Providers and Processors

We may disclose information to vendors, consultants, contractors, and other service providers that perform services on our behalf (collectively, “Service Providers”). Service Providers are authorized to access and use information only as needed to provide services to us and are contractually required to protect the information and to process it consistent with our instructions. Service Providers may include providers of:

  • cloud hosting, storage, and content delivery;
  • application and website analytics;
  • customer support and communications tools;
  • payment processing and subscription management;
  • security, fraud prevention, and identity verification;
  • error monitoring, debugging, and performance measurement;
  • marketing and email delivery platforms; and
  • professional services (including auditing, legal, and consulting services).

Disclosures Through Enabled Integrations

If you choose to connect third-party integrations (such as device health applications and platforms), we may disclose information as needed to enable, maintain, and support the integration. Disclosures through integrations occur according to your settings, the permissions you grant, and the integration’s design. For example:

  • when you authorize an integration to import data into the Services, the integration provider may transmit that data to us; and
  • if the Services allow exporting or sharing back to a connected platform, we may transmit information to that platform at your direction.

Please note that third-party platforms and integrations are governed by their own privacy practices, and we encourage you to review the privacy policies and settings of any third-party services you choose to connect.

Disclosures to Analytics, Advertising, and Measurement Partners

We may disclose certain information to analytics providers and, where permitted by law and subject to your choices, advertising and measurement partners to understand how users interact with the Services; measure the effectiveness of our marketing campaigns; improve and optimize the Services; and deliver and measure advertising (including interest-based advertising, where applicable). These disclosures may be facilitated by cookies, pixels, SDKs, and similar technologies. Some U.S. state privacy laws treat certain disclosures of personal information for cross-context behavioral advertising or similar activities as “targeted advertising,” and in some cases may treat certain disclosures for value as a “sale” of personal information (as those terms are defined under applicable law). Where required, we provide opt-out rights and other choices regarding these activities, as described in the “Your Privacy Rights and  Choices” and “Cookies, Tracking Technologies, and Advertising Choices” sections of this Privacy Policy.

Disclosures for Legal, Safety, and Security Purposes

We may disclose information if we believe in good faith that the disclosure is necessary to comply with applicable law, regulation, legal process, or lawful governmental request; investigate, prevent, or take action regarding suspected or actual illegal activity, fraud, abuse, security incidents, or violations of our terms and policies; protect the rights, property, or safety of Aaptiv, our users, or others; or establish, exercise, or defend legal claims.

Additional Business Disclosures

We may disclose information to our corporate affiliates (if any) for purposes consistent with this Privacy Policy, including providing the Services, internal administration, security, and business management. We may also disclose information in connection with a corporate transaction or contemplated corporate transaction, such as a merger, acquisition, reorganization, financing, bankruptcy, receivership, or sale of all or a portion of our business or assets. Information may be disclosed to advisors, auditors, lenders, and prospective or actual counterparties subject to appropriate confidentiality and security measures, and as permitted by law.

Disclosures With Your Consent or Direction

We may disclose information with your direction or consent, including when you choose to share information through the Services or authorize us to disclose information to a third party.

Cookies, Tracking Technologies, and Advertising Choices

We and our Service Providers use cookies, software development kits (“SDKs”), pixels, local storage, log files, device identifiers, and similar technologies (collectively, “Tracking Technologies”) to operate and improve the Services, understand usage, enhance functionality, and, where permitted by law and subject to your choices, support advertising and marketing measurement. You can control Tracking Technologies in several ways, though some controls may limit functionality.

  • Cookie Preference Tools / Consent Banner (Web). Where required by law or where offered, you can manage certain cookie categories via our cookie consent banner or preference center: [Cookie Preferences / Do Not Sell or Share / Targeted Advertising link].
  • Browser Controls (Web). Most browsers allow you to block or delete cookies and manage site data. If you disable cookies, parts of the Services may not function properly. Some browsers offer a “Do Not Track” (“DNT”) signal. Because there is not a consistent industry standard for recognizing and implementing DNT, we do not respond to DNT signals.

However, certain U.S. state privacy laws recognize universal opt-out preference signals (such as the Global Privacy Control or similar mechanisms) as a valid request to opt out of certain processing (for example, targeted advertising and/or certain disclosures treated as sales). Where required by applicable law, we will process such signals as an opt-out request for the applicable browser or device.

  • Mobile Device Controls (App). You may be able to limit or disable certain forms of tracking through your mobile device settings, including:
    • Resetting or limiting use of the mobile advertising ID (iOS/Android settings);
    • Limiting ad tracking / interest-based ads (device privacy settings); and
    • App Tracking Transparency (iOS) prompts, where applicable, which allow you to permit or deny certain tracking across apps and websites owned by other companies.
  • Opt-Out of Interest-Based Advertising. Some advertising partners and industry programs provide opt-out mechanisms for interest-based advertising. Options may include tools offered by the Digital Advertising Alliance (DAA), the Network Advertising Initiative (NAI), and (for mobile apps) the DAA’s AppChoices program. Opting out generally means you will no longer receive interest-based ads from participating companies, but you may still receive non-targeted advertising.
  • Email Marketing. You can opt out of promotional emails by using the unsubscribe mechanism included in those emails. You will continue to receive non-promotional, service-related communications (e.g., account notices and transactional messages).

Some Tracking Technologies may be placed by third parties (for example, analytics or advertising partners). Those third parties may collect information about your online activities over time and across different websites or online services, subject to their privacy practices. The Services may also include links to third-party websites, apps, or integrations. We are not responsible for third-party privacy practices, and we encourage you to review third-party privacy policies and settings.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, operate our business, maintain accurate records, comply with applicable laws and professional obligations, and to establish, exercise, or defend legal claims. In determining how long to retain information, we consider factors such as the length of time you have an account with us and use the Services; the purposes for which the information was collected and processed (including to provide core app functionality, maintain integrations you enable, and support analytics and improvement); the sensitivity of the information and the risk of harm from unauthorized use or disclosure; whether we need the information to resolve disputes, enforce our agreements, or protect the safety and integrity of the Services; and applicable legal or regulatory requirements (including recordkeeping obligations). The following is a general description of how we apply our retention policies: 

  • Account and Service Data. We generally retain account-related information and user-provided content for as long as your account is active. If you request deletion of your account or personal information, we will take steps to delete or de-identify information in accordance with applicable law, subject to the exceptions described below.
  • Health, Fitness, and Wellness Data. Information you enter into the Services and information obtained through integrations you enable (such as device health applications) may be retained to provide the Services, maintain your history, and allow you to continue to access insights and trends. If you disable an integration or revoke device permissions, we will stop collecting additional data from that integration; however, data previously collected may remain associated with your account unless and until you delete it through the Services or request deletion, subject to applicable law and retention exceptions.
  • Logs, Analytics, and Security Data. We may retain certain device, log, diagnostic, and security-related information for longer periods where reasonably necessary for security, fraud prevention, troubleshooting, auditing, and improving system performance.
  • Legal and Compliance Retention. We may retain information as needed to comply with legal obligations, respond to lawful requests, maintain records, enforce our terms, and establish, exercise, or defend legal claims. For example, we may retain certain transaction records for tax and accounting purposes, or preserve information in response to litigation holds.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, and disclosure. Our safeguards are designed to be appropriate to the nature of the information and the risks presented by our processing activities, including where the Services process health, fitness, and wellness data. Despite these efforts, no security measure is perfect, and we cannot guarantee absolute security. 

You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account. If you believe your account has been compromised, please contact us promptly using the contact information in this Privacy Policy.

Children’s Privacy

Our services are not intended for, nor directed to, children under 13 years of age. We use age-gating measures to help prevent children under 13 years of age from creating an account and therefore do not knowingly collect personal information from anybody under 13 years of age. If you are under 13 years of age, do not use the Services. We may limit how we collect or process the personal information of individuals under 18 years of age, and certain features may not be available to them. 

Your Privacy Rights and Choices

Depending on where you live and the nature of our relationship with you, you may have certain rights and choices regarding your personal information under applicable U.S. state privacy laws. This section describes those rights and how to exercise them. We will not discriminate against you for exercising your rights.

Privacy Choices You Can Make in the Services

You may be able to control certain information and features through the Services and your device settings, including:

  • Account Information. You can review and update certain account and profile information through your account settings.
  • Device Permissions and Integrations. You can enable, disable, or change permissions for device health integrations (such as Apple HealthKit) through your mobile device settings and, where available, through in-app settings. Revoking permissions may limit certain features.
  • Marketing Communications. You may opt out of promotional emails by using the unsubscribe link in those emails. You may still receive service-related messages (e.g., security or billing notices).
  • Cookies/Tracking and Advertising Controls. See the “Cookies, Tracking Technologies, and Advertising Choices” section for controls relating to analytics and advertising technologies.

Your Privacy Rights

Subject to applicable law and certain exceptions, you may have the right to:

  • Access / Know. Confirm whether we process your personal information and access or receive a copy of the personal information we maintain about you.
  • Delete. Request that we delete personal information we have collected from or about you.
  • Correct. Request that we correct inaccuracies in your personal information, taking into account the nature of the information and the purposes of processing.
  • Portability. Request a copy of certain personal information in a portable and readily usable format, to the extent required by law.
  • Opt Out of Certain Processing. Depending on the state and the processing activity, you may have the right to opt out of:
    • Targeted advertising (as defined by applicable law). As described in the “Cookies, Tracking Technologies, and Advertising Choices” section above, you can opt out of certain disclosures of personal information for cross-context behavioral advertising or similar activities (“targeted advertising”) via our cookie consent banner or preference center: [Cookie Preferences / Do Not Sell or Share / Targeted Advertising link].
    • Sales of personal information (as defined by applicable law). In the preceding twelve (12) months, Aaptiv has not “sold” personal information as this term is defined by applicable laws. Therefore, we do not offer such a right.
    • Profiling in furtherance of decisions that produce legal or similarly significant effects (where applicable). In the preceding twelve (12) months, Aaptiv has not processed personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects. Therefore, we do not offer such a right.
  • Limit Use and Disclosure of Sensitive Personal Information (California). California residents may have the right to limit our use and disclosure of “sensitive personal information” to certain purposes permitted by the CCPA, subject to applicable exceptions. Aaptiv does not process sensitive personal information beyond the CCPA’s permissible purposes.
  • Appeal. If we deny your request, residents of certain states may have the right to appeal our decision.

How to Submit a Privacy Rights Request

You or your lawfully designated agent may submit a request to exercise your privacy rights by emailing us at support@aaptiv.com. In your request, please include: (i) your full name, (ii) the state where you reside, (iii) the nature of your request (e.g., access/know, delete, correct), and (iv) sufficient detail for us to locate the relevant information (for example, the email address used to communicate with us and the approximate timeframe of your interactions).

You may appoint an authorized agent to submit certain requests on your behalf. We will require proof that the agent is authorized to act for you and may also require you to verify your identity directly with us and/or confirm that you provided the agent permission to submit the request.

How We Process Requests

  1. Intake. Upon receipt, we will log your request, determine which law(s) may apply based on your residency and the context of our interactions, and identify any circumstances or issues that may limit or shape our response.
  2. Verification of Identity. To protect your information, we will take reasonable steps to verify your identity before responding to certain requests (such as access/know, deletion, or correction). Verification steps may include: (a) matching information you provide (e.g., name, email address, phone number) to information in our records; (b) requesting additional information only as reasonably necessary to verify you; and/or (c) using a risk-based approach depending on the sensitivity of the information requested. If we cannot verify your identity (or the authority of an agent), we may deny the request or limit the information we provide.
  3. Processing. We respond to verifiable consumer requests within the timeframes required by applicable law. For example, California generally provides 45 days to respond to certain requests, with a permitted extension (typically up to an additional 45 days) when reasonably necessary and with notice. We will notify you before the end of the initial statutory deadline if we need additional time to respond. 
  4. Response. We may respond to your verifiable consumer request by providing the requested information or taking the appropriate action (e.g., deletion or correction) and providing you with notice that we have done so. We may deny a request (in whole or part) where permitted by law, including where: (a) we cannot verify identity or agent authority; (b) the request is subject to an exemption or exception (e.g., compliance and recordkeeping obligations, security, fraud prevention, or legal claims); or (c) Aaptiv is not subject to the asserted law and elects, in its discretion, not to honor the request. We will explain the basis for our decision to the extent required by applicable law.
  5. Appeal. If your request is denied, and where applicable law provides you such a right, you may appeal by contacting us at support@aaptiv.com with the subject line “Privacy Rights Request Appeal.” We will review and respond to appeals as required by applicable law. 

Additional Notice to California Residents

Shine the Light Disclosure. Aaptiv does not disclose “personal information” (as that term is used in California’s “Shine the Light” law, Cal. Civ. Code § 1798.83) to third parties for the third parties’ direct marketing purposes. 

Additional Notice to EEA Residents

Residents in the European Economic Area, the United Kingdom, and Switzerland (together, for purposes of this section of the Policy, “EEA”) are entitled to certain rights and disclosures with respect to their personal information.

This section provides general information about how Aaptiv collects, stores, uses, transfers, and otherwise processes personal information in or from certain countries in the EEA, in accordance with the General Data Protection Regulation (GDPR) and its local implementations. 

Lawful Bases of Processing

Where Aaptiv is acting as a data controller that determines the purposes and means of processing your personal information, such as when we collect, use, and share personal information as described in this Policy, we must have a lawful basis for processing or doing so. Our lawful bases for processing personal information include:

  • to conclude or perform a contract with you, for example to:
    • process your purchases of or requests for products and services;
    • provide our products or services to you;
    • communicate with you about orders, purchases, services, accounts, or programs;
  • for our legitimate business purposes, including to:
    • respond to your customer service inquiries and requests for information;
    • maintain and improve our websites, mobile apps, ads, and other products and services we offer;
    • detect, prevent, or investigate security breaches or fraud; and
    • facilitate the functionality of our services;
  • to comply with our legal obligations, for example to maintain appropriate records for internal administrative purposes and as required by applicable law, to provide important product safety information and notice of product recalls, and to notify you about changes to our terms or privacy policies; and
  • with your consent, for example to serve you with targeted advertising, or to send you personalized promotions and special offers via email and other electronic means, or to inform you about our brands, products, events, or for other promotional purposes. You can withdraw your consent at any time by contacting us as described in the ”Contact Us” section below.

Your Privacy Rights

Residents in the EEA may have specific rights regarding their personal information. Note that these may be duplicative of the rights described above in the “Your Privacy Rights” section. They are as follows: 

  • Right to access your personal information;
  • Right to correct inaccurate personal information;
  • Right to request erasure of your personal information without undue delay;
  • Right to request the restricted processing of your personal information;
  • Right to request portability of the personal information that you have given us;
  • Right to object to the processing of your personal information; 
  • Right not to be subject to automated decision-making producing legal or significant effects on an individual; and
  • Right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please use the contact methods described below. We may request specific information from you to help us confirm your identity and your rights. We will respond to your request within a reasonable period (if properly submitted) and in accordance with applicable law. If we need more time to verify your identity, process and respond to your request, we will notify you of that fact along with the reason for the delay. 

Complaints

If you have any issues with our compliance or data practices, you have the right to lodge a complaint with an EEA supervisory authority. We would, however, appreciate the opportunity to first address your concerns and we welcome you to direct an inquiry first to us per the “Contact Us” section below. 

Contact Us

Mail to: Pear Health Labs, Inc. dba Aaptiv

Attn: Legal

5421 Avenida Encinas, Suite A, 

Carlsbad, CA 92008

Email at: support@aaptiv.com